Engage with your users from a remote location

Kaseya’s Remote Control Software provides simple, fast and secure Remote Desktop Management for your entire computing infrastructure, using a web interface, from anywhere. With our remote control software you’ll have no trouble finding that laptop, out there, in the field> What’s more, you’ll never have to change any firewall settings in order to access  computers behind a NAT or gateway.

The remote control software provides all of the tools required for secure remote access to all of your managed computers across your network. The administrator has complete control over remote control functions. This includes passwords, notification methods, screen modes and control levels. Each end user can also optionally block remote control software access to their computer. Administrators also have the ability to manage remote computers that are not within their managed infrastructure via video streaming. IT Managers can also use video streaming for training sessions or to a handle a quick support call.

Key Features of the remote control software:

• Firewall and NAT Friendly
• Access from Anywhere
• Configurable Client
• Secure FTP
• Secure Online Chat
• Video Streaming for Remote Training and Support
• Maximum Security using 256 bit RC4 Encryption
• HIPAA Compliant

Kaseya Remote Desktop Management features ultimate security using 256 bit RC4 encryption for all sessions. This security provides a secure FTP environment with standard explorer drag and drop file transfer capabilities between the host and client. We also provide secure online Chat. This can be used exclusively between the end user and support personnel. Secure Broadcast Messaging from administrators to all or select computers is also provided.

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